SMW25 - Conference sessions

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CustomsTech and the Future of Traditional Trade Teams in an Evolving Digital World: A People-Focused Perspective

05 Jun 2025
Digital Transformation

Charlie will explore the evolving landscape of global trade in a digital world. Drawing from his experience with 'The Future Declarant,' he will discuss how traditional customs declarants are adjusting and adapting to this new digital storm. He will highlight the transformative role of technology for manufacturers in these often-overlooked areas of trade. With an emphasis on the human experience amidst these changes this talk will offer actionable strategies for managing teams responding to digital change.

Customs Support Group is proud to be powered by people and driven by technology. To us, it is clear that AI, EDI and other solutions are here to stay, come and discover how Tech can be a collaborative partner not another box to tick in a hybrid digital-real world trade landscape.

About CSG:
Customs Support Group (CSG) is the leading European customs and trade solutions provider, facilitating seamless cross-border operations through cutting-edge digital innovations and unmatched industry expertise. 

It has a presence in all major European strategic locations and the most comprehensive service offering in the market. Backed by more than 1,700 dedicated customs professionals, CSG ensures its clients’ goods cross borders with minimal risk and maximum efficiency without hassle or delay. 

 

Speakers
Charlie Dawson, Business Development Manager - Customs Support Group UK/IE
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